Academy Team System Privacy Policy

Orange Jordan (“we”, “us”, “our”) is committed to ensuring the privacy and protection of your Personal Data. This Privacy Policy explains how the Academy Team System mobile application (“App”) collects, processes, and protects trainer, coach, and field activity information.

Personal Data We Collect

1. Information You Provide

• Account & Profile Data: Name, phone number, job number, email, role, login credentials.
• Visit & Training Data: Training types, topics, number of trainees, notes, images, shop barcode scans.
• Survey Responses: Answers to shop surveys assigned during visits.
• Feedback: Contact information and submitted messages for support.

2. Automatically Collected Information

• Device Information: Device model, OS version, network, IP, logs.
• Usage Activity: Visit timestamps, page navigation, sync history.
• Location Data: GPS location to validate field visits.

Purpose of Processing Your Data

• Field Operations: Register visits, training sessions, coaching tasks, and survey completion.
• Performance Monitoring: Track targets, shop activities, and trainer productivity.
• Service Improvement: Develop better workflows, reporting modules, and system analytics.
• Communication: Send important operational updates.
• Legal Compliance: Meet regulatory and organizational requirements.

Data Sharing

We share data only with:

• Authorized Orange Jordan departments managing field and Academy operations.
• Technical partners providing secure hosting, analytics, and platform support.
• Regulatory authorities when legally required.

International Data Transfer

Data may be processed or stored outside your country, but always under strict security controls.

Your Rights

• Access your data.
• Request edits or deletions.
• Limit certain types of processing.
• Withdraw consent for optional features.

Security

We apply strong encryption, authentication, and monitoring to protect all Personal Data.

Data Retention

Data is stored only for the operational period required by the Academy program and applicable policies.

Policy Updates

We may update this Policy. Any changes will be communicated through the App.

Contact Us

Jordan Telecom Group – Orange Jordan
Address: Abdali, The Boulevard, Amman – Jordan
Email: info@orange.com